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Frequently Asked Questions

Pelican Cottages is Pet Friendly!

Upon prior approval, pets will be accepted for an additional fee of $75/pet/stay.

Reservations are made by calling 252-441-6729, or emailing Pelicancottagesobx@gmail.com, to verify the availability of the cottage you have chosen. To reserve your cottage, deposits can be mailed to: Pelican Cottages, P.O. Box 37, Nags Head, NC 27959. Once the reservation is made, you will have 7 days to forward your 50% advance rent payment to us. Personal checks or money orders are accepted.

Make checks payable to Pelican Cottages. There will be a $25.00 service fee for all returned checks.  If we do not receive your payment within this timeframe, your reservation is subject to cancellation without notice. Upon receipt of your payment, a confirmation notice will be sent via postal or email to you.

Your final payment will be due 30 days before your arrival. All payments must be made prior to arrival. In the event a reservation is made within 30 days of check-in; the full payment will be due at the time of the booking.

Check-in time is at 4:00 p.m. A key box is located beside the doorframe of each cottage. In that key box, you will find the key to your cottage. Please use a key to let yourself into the cottage.

Check out time is 10:00 am the date of your departure. Upon check out, please return the key to the key box.  Be certain the YMCA key-card is left with the keys! We also ask that you leave the cottage in the general condition that you found it. Please empty the refrigerator and take out the trash.  (Be sure the key is in the box w/YMCA key-card)

Our check-in/check-out procedure is designed for the convenience of our guests. The time between 10:00 am and 4:00 p.m. is reserved for cleaning. Please respect these times to allow our cleaners time to do their job.

Once your reservation is confirmed by payment, you must notify us in writing if you are unable to occupy the unit. The guest is responsible for verifying that we have received the cancellation letter. Refunds are available, less a $100 service charge, only if the cottage is re-rented. If we are unable to re-rent the property, all payments will be forfeited. Refunds will be made to the guest within 30 days after the subsequent re-rent payment has cleared our accounts.

Guests shall not be entitled to any refund or rebate due to illness, acts of nature, unfavorable weather, disruption of utility services, or any other situation occurring not under our control. Trip cancellation insurance is highly recommended to protect against unexpected events.

Any travel agent can recommend a source for purchasing trip interruption insurance. If you need help in finding a company to contact, please notify us. Pelican Cottages will not give refunds or other compensation due to any of the above listed conditions.

Each cottage states the number of persons allowed. If the advertised occupancy is exceeded, we reserve the right to deny access or to have the premises vacated with no refund.

Pelican Cottages rents to family groups only. Anyone misrepresenting themselves as such will be asked to leave without refund.

Bed linens, bed, bath, kitchen, and beach towels. Paper products, trash bags, dishwashing detergent, soaps, and beach equipment. All rental properties are equipped and furnished for normal housekeeping. Kitchens are equipped with cookware, dinnerware, glassware, and flatware, as well as coffee maker, toaster and microwave. Beds have pillows, mattress pads, and bedspreads.  PLEASE DO NOT TAKE BEDSPREADS OR BLANKETS TO THE BEACH!!! Please try to refrain from rearranging the furniture. If by chance you do move something, please put it back before you leave.

Parking is limited to 2 cars per cottage. Campers and RVs are not accepted. Parking is limited so please make arrangements for this restriction.

We have direct access to the newly completed Nags Head multi-use path. Bring your own bicycles.  Be sure to bring your helmets because North Carolina state law requires wearing them.

The Pelican Cottages offer full access to the new Outer Banks YMCA at no extra charge. This outstanding facility is located on US 158 in Nags Head at the 11.2 milepost, less than a mile away. Your entire family will have unlimited access to the YMCA, including the outdoor pool and skateboard park.  You will find a YMCA key-card (your pass) with your cottage keys upon check-in.  A full description of YMCA facilities is available at the following website: http://www.obxymca.com.

Pelican cottages is located at 3513 S Virginia Dare Trail in Nags Head, NC. Check Mapquest or Google Maps.